Terms and Conditions

Welcome to Parthtech Developers LLP ("PARTH" or "Parthtech" or "Company" or "We"). We're a software development firm based in Gurugram, Haryana (India).

1. DEFINITIONS

(i) "Act": It means and includes any of the following (as applicable):

• The Information and Technology Act, 2000;
• The Information and Technology (Amendment) Act, 2008;
• The Consumer Protection Act, 2019;
• The Digital Personal Data Protection Act, 2023

(ii) "Rule": It means and includes any of the following (as applicable):

• The Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data or Information) Rules, 2011;
• The Consumer Protection (E-Commerce) Rules, 2020;
• The Digital Personal Data Protection Rules, 2025

(iii) "Parthtech": It shall mean and include Parthtech Developers LLP, its partners, employees, affiliates, key managerial personnel, etc.

(iv) "Company": It shall mean and include Parthtech Developers LLP, its partners, employees, affiliates, key managerial personnel, etc.

(v) "We": It shall mean and include Parthtech Developers LLP, its partners, employees, affiliates, key managerial personnel, etc.;

(vi) "Website(s)/Mobile Application(s)" or "Platform": It shall mean and include all websites and mobile applications available for the User(s) owned and managed (directly or indirectly) by Parthtech Developers LLP.

(vii) "Service(s)": It means and includes the various services offered by Parthtech to all its User(s) through the Website(s)/Mobile Application(s) of PARTH.

(viii) "User(s)" or "Data Principal": It shall mean and include all potential users, subscribers, consumers, registered or unregistered, natural person, who access, subscribe or register to our Website(s)/Mobile Application(s) of PARTH. Under the DPDP Act, Users are "Data Principals" whose personal data is being processed.

(ix) "Materials": It means and includes all information, materials, functions, texts, logos, designs, graphics, images, sounds, software, documents, products and services provided by Parthtech on our Website(s)/Mobile Application(s) of PARTH.

(x) "Public Forum": It means and includes a chat portal for users, etc. to post or upload comments, feedback, data, links, videos, audios, graphics, images, messages and other material available in certain sections or pages of the Website(s)/Mobile Application(s) of PARTH.

(xi) "User(s) Content": It means and includes all or any comments, feedback, data, links, videos, audios, graphics, images, messages and any other materials uploaded by the Users of the said Website(s)/Mobile Application(s) of PARTH.

(xii) "Terms of Use": It shall mean and include all terms and conditions incorporated into this agreement including any updates, modification done from time to time, and published in our Website(s)/Mobile Application(s) of PARTH.

(xiii) "Privacy Policy": It shall mean and include all terms and conditions incorporated into a document published and available in our Website(s)/Mobile Application(s) of PARTH under the heading called as 'Privacy Policy', which complies with the Digital Personal Data Protection Act, 2023 and Rules, 2025.

(xiv) "User(s) Agreement": It refers to mean and include both documents i.e. the Terms of Use and the Privacy Policy, as published in our Website(s)/Mobile Application(s) of PARTH.

(xv) "Personal Data": Any data about an individual who is identifiable by or in relation to such data, as defined under the Digital Personal Data Protection Act, 2023.

(xvi) "Data Fiduciary": Parthtech Developers LLP, which determines the purpose and means of processing digital personal data.

(xvii) "Data Protection Officer" or "DPO": The person designated by Parthtech to handle queries, complaints, and grievances related to personal data processing, as required under the DPDP Act.

(xviii) "Child": An individual who has not completed the age of 18 years.

2. INTRODUCTION

This user agreement ("Terms of Use") is an electronic record in terms of Information Technology Act, 2000 ("Act"), Digital Personal Data Protection Act, 2023 ("DPDP Act"), and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology (Amendment) Act, 2008.

This Terms of Use is generated by a computer system and does not require any physical or digital signatures.

This Terms of Use governs your use of our Website(s)/Mobile Application(s) of PARTH, Materials, Our Content and the services offered by PARTH upon the said Website(s)/Mobile Application(s) ("Service(s)").

For the purpose of this Terms of Use, wherever the context so requires, User(s) shall mean any natural person (Data Principal under the DPDP Act) who has agreed to become a member of our Website(s)/Mobile Application(s) of PARTH by voluntarily registering on it as a registered user or otherwise browses/visits our Website(s)/Mobile Application(s) of PARTH without taking registration or subscription of any kind as available during the relevant time.

Your access or use of the said Website(s)/Mobile Application(s) is subject to the terms and conditions of use as set out herein under this Terms of Use and the Privacy Policy made available at our Website(s)/Mobile Application(s) of PARTH, which complies with the Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025.

Please note that by accessing or using the said Website(s)/Mobile Application(s), the User(s) voluntarily agree to be bound by this Terms of Use, and this Terms of Use is a legally binding agreement between the User(s) and Parthtech.

IMPORTANT NOTICE ON DATA PROTECTION:

As a Data Fiduciary under the DPDP Act, 2023, we process your personal data in accordance with our Privacy Policy. By using our Platform, you acknowledge that you have read, understood, and consented to our data processing practices as described in the Privacy Policy.

If you are a Child (under 18 years), your parent or legal guardian must provide verifiable consent for your use of our Platform and processing of your personal data.

3. USER(S) REGISTRATION

User(s) may use our Website(s)/Mobile Application(s) of PARTH without registration. However, in order to personalize your experience with PARTH, User(s) may create an account or you can login through your Google account or Mobile Number, as per the functionality made available on our Website(s)/Mobile Application(s) of PARTH during the relevant time.

A. Registration Requirements

User(s) further undertake and agree to:

• Provide true, accurate, correct and complete information as prompted by the applicable registration form made available at our Website(s)/Mobile Application(s) of PARTH
• Maintain and update the true, accurate, correct and complete information provided by you during the registration process at our Website(s)/Mobile Application(s) of PARTH
• Provide consent for processing of personal data in accordance with the Privacy Policy and DPDP Act, 2023
• If you are a Child (under 18 years), ensure that your parent or legal guardian has provided verifiable consent for your registration and use of the Platform
• Not impersonate any other person or entit
• Not provide false or misleading information

B. Account Security

You may be required to choose a password and user name. You are solely responsible for:

• Maintaining the confidentiality of your password/user name and the created account
• All activities that occur under your account
• Notifying us immediately of any unauthorized use or security breach

C. Account Suspension or Termination

If at any time, Parthtech believes that:

• The account and password of any User(s) is being misused in any manner
• The information provided by such User(s) during the registration process is not true, inaccurate or incomplete
• The User has violated this Terms of Use or Privacy Policy
• The User has violated the DPDP Act or any applicable data protection laws
• The User is a Child and proper parental consent has not been obtained

Then Parthtech reserves the right to cancel your account and block your access to all platforms of our Website(s)/Mobile Application(s) of PARTH.

D. User Responsibility

User(s) are entirely responsible for any and all activities that occur under their account. User(s) also agree to notify us regarding any prior use or any unauthorized use of their account or any breach of security.

We shall not be liable for any loss of User(s) that may incur as a result of someone else using their password or account or User(s) itself failure to comply with this section.

4. USE OF OUR WEBSITE(S)/MOBILE APPLICATION(S) OF PARTH

Materials provided on our Website(s)/Mobile Application(s) of PARTH, including but not limited to all information, materials, functions, texts, logos, designs, graphics, images, sounds, software, documents, products and services ("Materials"), and the selection, arrangement and display thereof, may be the copyrighted works of Parthtech or its vendors or third party service providers.

All Materials herein and all software are owned by Parthtech/its partners and protected by worldwide copyright and other intellectual property laws as applicable. Except as stated herein, none of the Materials may be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means, without the prior express written permission of Parthtech.

A. Grant of License

We hereby grant all our User(s) the right to access and use our Website(s)/Mobile Application(s) of PARTH only for their personal and non-commercial use. User(s) may not use it for commercial purposes or in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.

B. Permitted Uses

User(s) may:

• Post or share any links, images, texts and/or contents from our Website(s)/Mobile Application(s) of PARTH to social platforms like Facebook, Twitter, Google+, WhatsApp, etc., with appropriate link-back to the original source.
• Access Materials for personal, non-commercial viewing.

C. Restrictions on Use

In respect of the contents available within our Website(s)/Mobile Application(s) of PARTH, including the Materials, all User(s) must:

• Keep intact all copyright and other proprietary notices.
• Make no modifications to, and do not rent, lease, loan, sell, distribute, copy or create any derivative works based upon the work of Parthtech or the Materials created/developed/ideated by Parthtech, in whole or in part.
• Not transfer any Materials or software or any part thereof to any other computer or mobile device.
• Restrain from any commercial or business use of PARTH or any Materials including the software etc. as the same is expressly prohibited by Parthtech.
• Ensure that none of the functionalities, features etc. available at our Website(s)/Mobile Application(s) of PARTH are replicated or reproduced by our User(s) or by any third person at any other different website, mobile application or any other platform.
• Not use the Platform to collect, process, or harvest personal data of other users in violation of the DPDP Act, 2023.
• Not scrape, mine, or extract personal data from the Platform.
• Respect the privacy rights of other Data Principals on the Platform

D. No Transfer of Rights

Except as expressly provided above, nothing contained herein shall be construed as conferring, by implication, estoppel or otherwise, any license or right in respect of any patent, trademark or copyright of Parthtech upon any person.

User(s) acknowledge and agree that nothing in this Terms of Use shall have the effect of transferring the ownership of any copyrights, trademarks, service marks, trade names or any other proprietary rights available with our Website(s)/Mobile Application(s) of PARTH, other Materials or any part thereof to them or any other third party.

5. PROHIBITED USE

As a condition of use of our Website(s)/Mobile Application(s) of PARTH by the User(s), they will not use it for any purpose that is unlawful or prohibited by these Terms of Use or by any domestic or international laws, statutes, ordinances and regulations, including the Digital Personal Data Protection Act, 2023.

It is clarified that the use of our Website(s)/Mobile Application(s) of PARTH by the User(s) is the sole responsibility of the User(s) itself only.

A. Content Restrictions

You shall not display, upload, modify, publish, transmit, update or share any information into our Website(s)/Mobile Application(s) of PARTH, that:

• Belongs to another person and to which you do not have any right;
• Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner;
• Involves the transmission of "junk mail", "chain letters", "unsolicited mass mailing", "spamming" or "unsolicited commercial advertisement"
• Harms minors in any way
• Infringes any patent, trademark, copyright or other proprietary rights
• Violates any law for the time being in force
• Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature
• Impersonates another person
• Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of our resources/contents in general
• Violates the Digital Personal Data Protection Act, 2023 or infringes upon the data protection rights of other Data Principals
• Involves unauthorized collection, processing, or sharing of personal data
• Involves processing of children's personal data without verifiable parental consent
• Involves tracking, behavioral monitoring, or targeted advertising directed at children

6. USE OF PUBLIC FORUM

Certain sections or pages of the Website(s)/Mobile Application(s) of PARTH may contain a provision such as chat portal for users etc. (hereinafter referred to as the "Public Forum") for the users to post or upload comments, feedback, data, links, videos, audios, graphics, images, messages and other material ("User Content").

Through the Public Forum, any User(s) can communicate with our other users of the Website(s)/Mobile Application(s) of PARTH.

1. User Responsibility for Content

User(s) are solely and entirely responsible regarding all their User Content that they upload, post, email, transmit or otherwise make available the same upon the Public Forum. User(s) fully understand and acknowledge that such User Content can be viewed by other users globally and therefore User(s) shall exercise due care to ensure that such User Content does not offend or abuse other users of our Website(s)/Mobile Application(s) of PARTH.

Important Data Protection Notice: When posting User Content in Public Forums:

• Do not share personal data of other individuals without their consent
• Do not share personal data of children
• Be mindful that your posted content may be visible to the public and may be processed by other users
• Understand that Parthtech, as a Data Fiduciary, cannot control how other users may use publicly available information

2. Platform's Disclaimer

Parthtech does not control the User Content posted on the Public Forum and, as such, does not guarantee the accuracy, integrity or quality of such User Content. User(s) understand that by using our Website(s)/Mobile Application(s) of PARTH, they may be exposed to User Content that is offensive, indecent or objectionable.

Under no circumstances, Parthtech will be liable in any way for any User Content, including, but not limited to, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed, transmitted or otherwise made available on our Website(s)/Mobile Application(s) of PARTH.

3. License Grant to Parthtech

When our User(s) post or upload their User Content on our Website(s)/Mobile Application(s), they grant Parthtech (and its licensees, distributors, agents, representatives and other authorized persons) the irrevocable rights in perpetual, royalty-free, non-exclusive and a license to reproduce, prepare derivative works based upon such User Content, and to distribute, perform or display such User Content, in whole or in part, in any form, on any media or technology known or hereafter developed.

Data Protection Clarification: This license grant does not override your rights as a Data Principal under the DPDP Act, 2023. You retain the right to request access, correction, erasure, or withdrawal of consent for personal data contained in your User Content, subject to technical feasibility and our legitimate business interests.

4. Content Moderation and Removal

User Content posted by our User(s) shall be subject to the relevant laws and may be disabled, or/and may be subject to investigation under the appropriate laws.

User(s) agree that Parthtech may disclose or preserve User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:

• Comply with legal process
• Respond to claims that any User Content violates the rights of third-parties
• Protect the rights, property, or personal safety of Parthtech and the public
• Comply with the Digital Personal Data Protection Act, 2023 and protect data protection rights of Data Principals

5. Non-Compliance and Termination

Furthermore, if any User(s) are found to be in non-compliance with the laws and regulations, these Terms of Use, or the Privacy Policy of our Website(s)/Mobile Application(s) of PARTH, including violations of the DPDP Act, 2023, Parthtech may:

• Terminate his/her account/block the access
• Remove any of such User Content that is non-compliant with our policies
• Report violations to appropriate authorities
• Take legal action as necessary

6. No Liability for Storage or Deletion

User(s) agree that Parthtech has no liability or responsibility for the storage or deletion of any User Content and reserves the right to change its general practices and limits at any time in its sole discretion, with or without notice to its User(s).

7. COPYRIGHT AND TRADEMARKS

Unless otherwise stated, copyright and all intellectual property rights in all Materials on our Website(s)/Mobile Application(s) of PARTH [including but not limited to text, audio, video or graphical images, or technology, the look and feel of the website/mobile application, trademarks and logos appearing on our Website(s)/Mobile Application(s) of PARTH] may be the property of Parthtech and may be owned and controlled by us or by other parties that have licensed their material to us.

Materials on our Website(s)/Mobile Application(s) are solely for your personal, non-commercial use. Some content used on our Website(s)/Mobile Application(s) of PARTH may be taken from public domain and displayed herein.

A. User Obligations

User(s) are bound to respect the respective intellectual property rights that may subsist in such Materials made available on our Website(s)/Mobile Application(s).

User(s) must not:

• Copy, reproduce, republish, upload, post, transmit or distribute the Materials in any way
• Use Materials for any commercial purpose
• Modify or create derivative works from Materials
• Use any framing techniques to enclose any trademark or logo
• Remove, conceal or obliterate any copyright or other proprietary notice
• Assist any other person in doing any of the above

Any use for which the User(s) receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

B. Intellectual Property Complaints

We respect other people's intellectual property rights and if you believe that any content or material on our Website(s)/Mobile Application(s) of PARTH infringes on your intellectual property rights, the User(s) or any other concerned person are requested to contact us at: support@crex.com; support@crex.live with details of:

• Description of the copyrighted work or intellectual property
• Location of the infringing material on our Platform
• Your contact information
• A statement of good faith belief
• Authorization to act on behalf of the owner

Any infringement shall be vigorously defended and pursued to the fullest extent as permitted by the appropriate laws.

8. LINKS TO THIRD-PARTY WEBSITES

We may establish, on our Website(s)/Mobile Application(s) of PARTH, a hypertext link(s) to a third party website from time to time. Such link(s) are provided for information and convenience for our User(s) and does not state or imply any sponsorship or endorsement of third party website.

A. No Control or Responsibility

Parthtech has no control over such third party websites and use of such third party websites or any offsite dealings with such third parties by User(s) is at their own risk and responsibility.

Data Protection Notice: Third-party websites have their own privacy policies and data processing practices. We are not responsible for:

• How third parties collect, use, or share your personal data
• The privacy practices of third-party websites
• The security measures implemented by third parties

We strongly encourage you to read the privacy policy of any third-party website before providing any personal data.

B. No Liability

We shall not be liable for:

• Any loss or damage arising from your use of third-party websites
• Any breach of your personal data by third parties
• Any violation of your data protection rights by third parties

9. USE OF GOOGLE ANALYTICS

Our Website(s)/Mobile Application(s) of PARTH use Google Analytics, a web analytics service provided by Google, Inc. ("Google").

A. How Google Analytics Works

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how User(s) use the website or mobile application.

The information generated by the cookie about your use of the website/mobile application (including your IP address) will be transmitted to and stored by Google on servers in the United States.

B. Google's Use of Information

Google will use this information for the purpose of:

• Evaluating your use of the website or mobile application
• Compiling reports on website activity for website operators
• Providing other services relating to website activity and Internet usage

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

C. Your Consent

By using this website/mobile application, User(s) consent to the processing of data about you by Google in the manner and for the purposes set out above.

Data Protection Rights: You have the right to:

• Opt out of Google Analytics tracking
• Request deletion of your analytics data
• Object to the use of cookies for analytics purposes

You can manage your cookie preferences through your browser settings or by installing the Google Analytics Opt-out Browser Add-on.

10. ADVERTISING MATERIAL

Some part or portion of our Website(s)/Mobile Application(s) of PARTH may contain advertising information or promotion material or other material submitted to us by third parties.

A. Third-Party Responsibility

Responsibility for ensuring that the material submitted for inclusion on our Website(s)/Mobile Application(s) of PARTH complies with applicable laws, including the DPDP Act, 2023, is exclusively on the party providing the information/material.

B. User Dealings with Advertisers

User(s) correspondence or business dealings with, or participation in promotions of advertisers or including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between the User(s) and such advertiser.

C. Disclaimer

We will not be responsible or liable for:

• Any claim, error, omission, inaccuracy in advertising material
• Any loss or damage of any sort incurred as the result of any such dealings
• The result of the presence of such advertisers on our Website(s)/Mobile Application(s) of PARTH
• How advertisers collect, use, or share your personal data
• Compliance of advertisers with the DPDP Act, 2023

We do not guarantee or give any kind of assurance to all or any of the User(s) doing anything in furtherance to or relying upon such advertising materials of third party advertisers.

D. Sponsored Content

It is expressly clarified that any sponsored content of any goods/service/activity (expressly displayed at respective portions on our Website(s)/Mobile Application(s) of PARTH) displayed are not solicited by Parthtech and it should not be deemed as a promotion made at the behest of Parthtech.

Third-party advertisers may use cookies and tracking technologies. Please review their privacy policies to understand their data processing practices.

11. INTERNATIONAL USE

Parthtech is a company incorporated as per the laws applicable in India and it makes no representation that our Website(s)/Mobile Application(s) of PARTH is appropriate or available in locations outside of India.

Those who choose to access it from other locations do so at their own risk and are solely responsible for compliance with applicable laws, including local data protection and privacy laws.

Cross-Border Data Transfers

If you access our Platform from outside India, your personal data may be transferred to and processed in India. By using our Platform, you consent to such transfer and processing in accordance with Indian law, including the DPDP Act, 2023.

12. DISCLAIMER AND LIMITATION OF LIABILITY

A. Acceptance of Risk

By accessing and/or using our Website(s)/Mobile Application(s) of PARTH and its service (hereinafter referred to as the "Service"), User(s) have read, understood and agree to be legally bound by the terms of this disclaimer. User(s) agree that your access to the Service is at your sole risk and at your free will.

B. "As Is" Basis

The Service and all material therein contained are distributed and transmitted on an "as is" and "as available" basis.

C. Disclaimers

We disclaim any and all express or implied representations, warranties and/or conditions of any kind, including but not limited to warranties of completeness, accuracy, reliability, suitability, fitness, merchantability, availability, quality, fitness for any purpose, non-infringement, compatibility and/or security.

We are not responsible or liable for:

• Any infection or contamination of your system or device arising out of or in connection with your use of the Service
• Interruptions, delays, inaccuracies, errors, or omissions arising out of your use of the Service
• Viruses, trojan horses, worms, software bombs or similar items or processes or other harmful components

We do not warrant that:

• The Service will be uninterrupted or error-free
• The Service will be free from viruses or harmful components
• Materials, third-party content, or services will be accurate or suit your purpose
• Personal data processing will be completely secure from all cyber threats

D. Industry Standard Efforts

Industry standard efforts are made to keep the Service running smoothly. However, Parthtech takes no responsibility for, and will not be liable for, the Service being unavailable due to any reasons.

E. User's Risk

The entire risk as to the quality, accuracy, adequacy, completeness, fitness, correctness and validity of any material and use of and access to the Service or any connected service rests solely with you.

F. Third-Party Applications

User(s) may encounter third party applications while using the Service including, without limitation, websites, widgets, software, services that interact with the service.

Your/User(s) use of these third party applications shall be subject to such third party terms of use or license terms. Parthtech shall not be liable for how third parties process your personal data or comply with the DPDP Act, 2023.

G. Third-Party Links

The Service may contain links to other third-party websites/services which are not under the control of Parthtech. Any website/application you visit by a link from the Service is solely the responsibility of the third party providing the website.

We are not responsible for:

• Third-party content or features
• How third parties collect, use, or protect your personal data
• Third-party compliance with data protection laws

The inclusion of any links does not constitute or imply an endorsement or recommendation by us.

H. Limitation of Liability

To the fullest extent permissible by law, Parthtech, its affiliates, associates and group companies, and their respective directors, key managerial personnel, employees, officers, shareholders/partners, agents, representatives, sub-contractors, consultants and third-party providers shall not be liable for any loss and/or damage and/or claims of any kind (whether in contract, tort or breach of statutory duty or otherwise) arising out of or in connection with the Service and/or materials and/or user material and/or any connected third party website including without limitation:

• Indirect or consequential loss
• Loss of profits or revenue or savings or other economic loss
• Incidental, direct, or special loss or similar damages
• Loss of or damage to data (including personal data)
• Loss of business, reputation or goodwill
• Loss of use
• Wasted or lost management time
• Even if advised of the possibility of such loss or damage or if such loss or damage was foreseeable
• Loss or damage arising from data breaches, unauthorized access, or processing of personal data, except to the extent Parthtech has failed to implement reasonable security measures as required under the DPDP Act, 2023

I. Password Responsibility

When the User(s) share password or allow a third party to access his/her account, he/she agrees to remain responsible for compliance with this Terms of Use by any such third party. We will not be liable for any loss or damage arising from your failure to adequately safeguard your password or for any actions occurring under your password.

J. Maximum Liability Cap

User(s) agree that Parthtech shall not be liable for any direct, special, incidental, indirect or consequential damages of any kind in connection with this agreement or your use of our Website(s)/Mobile Application(s) of PARTH, even if Parthtech has been informed in advance of the possibility of such damages.

Notwithstanding the foregoing, in no event shall Parthtech or its affiliates, associates and group companies' liability to you for any and all losses, damages or claims of whatsoever nature (whether in contract, tort, breach of statutory duty or otherwise) including under the Privacy Policy shall exceed the amount paid by you, if any, for accessing the Service provided.

However, the maximum liability, in any case, whatsoever, of Parthtech in all instances shall not exceed INR 500 (Indian National Rupees Five Hundred only).

K. Sole Remedy

If you are dissatisfied with the Service or with these Terms of Use or the Privacy Policy of our Website(s)/Mobile Application(s) of PARTH, your sole and exclusive remedy is to discontinue accessing or using the Service.

Exception for DPDP Act Violations: The above limitations of liability do not apply to penalties or damages imposed by the Data Protection Board of India for violations of the DPDP Act, 2023, which Parthtech shall remain liable for as per statutory requirements.

13. INDEMNITY

User(s) agree to indemnify, defend and hold Company, its officers, directors, employees, affiliates, Data Protection Officer, or representatives harmless from any claim or action (including legal expenses) arising out of:

• Your use of our Website(s)/Mobile Application(s) of PARTH
• Your breach of the Terms of Use or Privacy Policy
• Violation of any third party intellectual property rights or privacy in any way
• Your violation of the Digital Personal Data Protection Act, 2023 or data protection rights of other Data Principals
• Your unauthorized collection, processing, or sharing of personal data through our Platform
• Your failure to obtain verifiable parental consent when required for children's data

14. CHANGES TO TERMS OF USE

We reserve our right to modify these Terms of Use and the Privacy Policy at any time, at our sole discretion.

A. Notification of Changes

Any changes to Terms of Use or the Privacy Policy will be:

• Posted on our Website(s)/Mobile Application(s) of PARTH
• Notified to you via email or Platform notification (for material changes)
• Accompanied by an updated "Last Updated" date

B. Continued Use Constitutes Acceptance

Your continued use of the same following a posting of such change is your agreement to all such changes made & updated and, all User(s) are bound by the then-current version of these Terms of Use or the Privacy Policy inserted upon our Website(s)/Mobile Application(s) of PARTH.

C. Right to Discontinue

If any changes to these Terms of Use or the Privacy Policy are unacceptable to you, you must discontinue using our Website(s)/Mobile Application(s) of PARTH and may exercise your rights as a Data Principal under the DPDP Act, 2023, including the right to erasure.

D. Platform Changes

We reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of our Website(s)/Mobile Application(s) of PARTH, including for any violation of any provision of these Terms of Use and/or the Privacy Policy. We also reserve the right to change our Website(s)/Mobile Application(s) of PARTH without any prior notice to the User(s), at any time.

15. RELATIONSHIP

None of the provisions of the Terms of Use and the Privacy Policy shall be deemed to constitute a partnership or agency between the User(s) and Parthtech and, User(s) shall have no authority to bind Parthtech in any manner, whatsoever.

If the User(s) are registering on our Website(s)/Mobile Application(s) of PARTH as a business entity, you represent that you have the authority to bind your entity with all terms of this Terms of Use and the Privacy Policy of our Website(s)/Mobile Application(s) of PARTH.

Data Processing on Behalf of Business Users

If you are a business entity that collects personal data through our Platform, you acknowledge that:

• You are responsible for compliance with the DPDP Act, 2023 for personal data you collect
• You must obtain necessary consents from your customers/users
• You must implement appropriate data protection measures
• Parthtech acts as your Data Processor for such data processing activities

16. TERMINATION

We reserve the right, at our discretion, to immediately, with or without notice, suspend or terminate your registration/subscription, the Terms of Use, and/or your access to all or a portion of our Website(s)/Mobile Application(s) of PARTH and/or remove any registration information or User Content from our Website(s)/Mobile Application(s) of PARTH, for any reason, including but not limited to:

• Violation of these Terms of Use or Privacy Policy
• Violation of the Digital Personal Data Protection Act, 2023
• Fraudulent or illegal activities
• Abuse of other users or infringement of their rights
• Unauthorized collection or processing of personal data
• Failure to obtain verifiable parental consent for children's data
• Non-payment of subscription fees
• Prolonged inactivity

A. Effect of Termination

• Your right to use our Website(s)/Mobile Application(s) of PARTH immediately ceases
• Your obligations and Parthtech's rights and disclaimers survive
• You may exercise your rights as a Data Principal to request erasure of your personal data

B. Data Retention After Termination

Post-Termination Data Retention: Even after termination:

• We may retain your personal data for the minimum retention period of one year as required under the DPDP Rules, 2025, or longer if required by law
• We will continue to protect your personal data in accordance with our Privacy Policy
• You retain your rights as a Data Principal, including the right to access and correction
• Personal data will be erased after the retention period expires, subject to legal requirements

C. No Waiver

Any express waiver or failure to exercise promptly any right under the Terms of Use will not create a continuing waiver or any expectation of non-enforcement.

17. SUBSCRIPTION AND REFUND POLICY

A. Subscription Overview

Purchase of a premium subscription will allow you access only to the content available under the category of content for which you have purchased the premium subscription. The services offered, and the validity/term of your premium subscription ("Subscription Period") may vary depending on the plan you may purchase.

Important: Before you proceed to purchase any premium subscription, please read and understand the details of the subscription(s) you intend to purchase on the Website(s)/Mobile Application(s). If you are unclear about any part of the Subscription offering or need further clarification, then please feel free to write to us prior to your purchase at the email address support@crex.com or support@crex.live.

B. Subscription Features

We may personalize services and feature them as part of premium subscription, including:

• Showing you recommendations on content in the subscribed category
• Other related categories that might be of interest to you
• Continuously improving the premium subscription offerings

Subscription Period may be extended upon renewal of your already purchased premium subscription. The terms of renewal, if any, can be found on our Site and/or Application. However, please note that the prices may stand revised from the time of your first purchase of the premium subscription.

C. Personal Use Only

The premium subscription is of a personal nature and is solely for the benefit of the person subscribing and is not allowed to be resold by you or transferred to or shared with any other person for consideration or otherwise. In the event we get to know that any User has resold/transferred/shared premium subscription with another person, then PARTH retains the right to cancel/terminate the premium subscription forthwith.

D. Additional Services

Depending on the premium subscription service you have purchased, you may be given access to certain additional services and features. The additional terms applicable to each of these additional services may be made available to you on the platform in the form of terms and conditions or FAQs (Frequently Asked Questions) for that specific service, if any, or may be otherwise communicated to you.

E. Payment Terms

Payment Obligations

• You agree to pay all premium subscription fees and charges that are attributable to your account
• You are solely responsible for payment of these fees and charges
• Premium subscriptions are payable in full and in advance
• Valid until the completion of the applicable Subscription Period or until otherwise cancelled or terminated

Auto-Renewal

• If you have specifically authorized us, payments for the applicable premium subscriptions are automatically charged at the beginning of each billing period
• Unless you withdraw your authorization or submit a cancellation request prior to the start of the billing period
• Payment will be charged upon the anniversary of its billing period if the payments are in more than a single tranche
• Subject to your specific authorization and applicable laws, PARTH may charge any recurring service to the credit card or debit card or account that you provide/link at the time of your first purchase or as updated by you through your account, provided such updation takes place prior to upcoming billing period

Incomplete Payments

If you have not completed payments for your applicable premium subscriptions, we may restrict/suspend your access to the Platform until your account becomes current and paid in full. We reserve the right to pursue the fee owed to us using collection methods which may include charging other payment methods on file with us and/or retaining collection agencies or legal counsel.

F. Taxes

Your payments to PARTH shall be subject to applicable taxes including without limitation Goods and Service Taxes (GST) or other similar taxes as may be applicable in your country of residence/from where you have created your account on the Platform/purchased the underlying premium subscriptions.

G. Pricing Changes

We reserve the right to change/revise the pricing of the premium subscriptions. For existing Subscriptions for which the applicable fees have been already received by us, we will implement the price changes during the next billing period or renewal of the premium subscription. We further reserve the right to offer custom plans and pricing (including discounts and/or special offers) in addition to what is offered on the Platform, which include offering custom billing and payment terms, that are different from our standard terms.

H. Third-Party Payment Processors

We use third-party payment gateways and/or aggregators to process payments applicable to the Services offered by us. Third-party payment gateway(s) made available to you may vary depending on the premium subscription you choose. Similarly, we have also enabled integration of third-party payment providers to facilitate better payment options to you, which may vary depending on your territory or the premium subscription you choose. Third-party payment gateways/aggregators and third-party payment providers shall collectively be referred to as "Third-Party Service Providers".

Third-Party Service Provider Terms

• May charge you fees to use or access their services
• May require your Personal Information to complete any transaction
• To facilitate completion of your payments through the Platform, you may be redirected to an external website operated by the Third-Party Service Provider

Data Protection Notice

We cannot and do not:

• Guarantee the adequacy of the privacy and security practices employed by Third-Party Service Providers
• Control collection or use of your Personal Information by such Third-Party Service Providers

Prior to using any services offered by a Third-Party Service Provider, we suggest that you read their terms and conditions, privacy policy and other policies to understand how your Personal information is being processed and whether they comply with the DPDP Act, 2023. PARTH is not affiliated to any Third-Party Service Provider and neither PARTH nor any of the Third-Party Service Provider are agents or employees of the other. Pursuant to the payment option you may choose, you may be required to enter into a separate agreement with the relevant Third-Party Service Provider. This agreement is an independent contract/agreement between you and such Third-Party Service Provider and PARTH shall in no manner be a party to the same.

I. User Liability and Indemnity

You agree that you are solely responsible for all charges that occur through such Third-Party Service Providers and acknowledge and agree to indemnify, defend, and hold harmless PARTH, its licensors, their affiliates, and their respective officers, directors, employees, and agents from any loss arising out of or related to the use of the Platform or any purchases made through the Platform. This obligation will survive your use of the Platform and termination of your Agreement with us.

For purposes of the Platform Terms, "Loss" means all losses, liabilities, damages, awards, settlements, claims, suits, proceedings, costs, and expenses (including reasonable legal fees and disbursements and costs of investigation, litigation, settlement, judgment, interest, and penalties). PARTH shall not be liable to you for any claims arising out of any act or omission on the part of the Third-Party Service Provider(s) including, but not limited to, any lost, stolen, or incorrectly processed payments. PARTH expressly disclaims any responsibility and liability for all services provided by the Third- Party Service Provider(s).

J. Authorization and Verification

Please note that all subscription payments are collected by PARTH only through the Platform and not through any third parties (except Third-Party Service Provider(s)). We do not usually authorize any third party (except Third-Party Service Provider(s)) to collect monies on our behalf; however, if we have authorized any third party then such third party will have received a written authorization from PARTH either by way of any agreement or an authorization letter. Kindly verify with such third party before you make any payments to them, alternatively, you can always check with us by writing to us at email address support@crex.com or support@crex.live. Further, PARTH is solely authorized to offer discounts/offers, if any, on the subscription prices. These discounts/offers are communicated on the Platform or via direct communication to you from PARTH via email, SMS, phone, or such other means of communication, and can be availed only through the Platform, unless otherwise specifically communicated by PARTH. Other than PARTH, no person, including without limitation, any third-party platform, are allowed to offer any discounts on the subscription prices offered on the Platform. PARTH shall not be liable for any claims arising from such unauthorized discounts/offers offered by any person (including any third-party platform), other than PARTH.

K. Cancellation and Refund

Cancellation Process: You may cancel your Subscription through your account on the Platform. However, please note that:

• The cancellation will become effective at the end of the then-current billing period
• We will not renew your premium subscription
• The existing subscription will continue until the end of its billing period
• There shall be no refund of the fee already paid for the same, unless otherwise specified in the Refund Policy

Important: Please read these terms and conditions and the Refund Policy carefully before purchasing any subscription plans, as once you subscribe, you cannot change or cancel your subscription plan. Once you subscribe and make the required payment for any online subscriptions, it shall be final and there cannot be any changes or modifications to the same and neither will there be any refund, subject to applicable consumer protection laws and your rights under the DPDP Act, 2023.

Effect of Cancellation:

• PARTH may disable access to features made available to you upon your purchase of Subscription
• Your account may continue to exist on the Platform
• Your personal data will be retained in accordance with our Privacy Policy and data retention requirements
• You may exercise your rights as a Data Principal, including the right to erasure (subject to minimum retention period)

18. Data Protection and Privacy Compliance

A. Parthtech as Data Fiduciary

Parthtech acts as a Data Fiduciary under the Digital Personal Data Protection Act, 2023, and is responsible for

• We collect personal data that you provide directly, such as your name, email, phone number, and payment details
• We may also collect data automatically through your use of our Platform, including IP address, device information, cookies, and usage data
• We collect data to provide services, improve user experience, communicate important information, and comply with legal obligations

B. User Obligations

As a User and Data Principal, you must:

• Provide accurate and complete information
• Update your information when it changes
• Not provide false or misleading personal data
• Not impersonate others or use another person's identity
• Respect the privacy and data protection rights of other users
• Not collect, process, or share personal data of other users without authorization
• Obtain verifiable parental consent if you are registering a child's account

C. Children's Accounts

Special Requirements for Children:

If you are under 18 years of age (a Child):

• You must have your parent or legal guardian's verifiable consent to use our Platform
• Your parent/guardian must review and agree to this Terms of Use and Privacy Policy
• Your parent/guardian can exercise data protection rights on your behalf
• Your parent/guardian can request deletion of your account and personal data at any time

Parental Consent Verification:

We verify parental consent through:

• Government-issued digital identity tokens
• Verification of existing account details
• Other reliable methods prescribed under DPDP Rules, 2025

If we discover that a child's personal data has been processed without proper parental consent, we will delete such data immediately upon notification.

D. Data Protection Officer

We have designated a Data Protection Officer who can be contacted at:

• Email: support@crex.com; support@crex.live
• Purpose: Handle queries, complaints, and grievances related to personal data processing

E. Grievance Redressal

For any grievances related to:

• Processing of your personal data
• Exercise of your rights as a Data Principal
• Violations of this Privacy Policy or Terms of Use
• Data breaches or security concerns

Please contact our Data Protection Officer using the details above.

Response Timeline: We will acknowledge your grievance within 48 hours and resolve it within a reasonable period, not exceeding 90 days.

F. Data Protection Board Complaints

If you are not satisfied with our response to your grievance, you have the right to file a complaint with the Data Protection Board of India as per the process prescribed under the DPDP Act, 2023.

19. MISCELLANEOUS

A. Entire Agreement

These Terms of Use contain the entire understanding between User(s) and Parthtech and supersedes all prior understanding between the User(s) and Parthtech in respect of the User(s) access and/or use of the Service.

B. Severability

If any provision of these Terms of Use is found to be illegal, invalid or unenforceable, then to the extent to which such provision is illegal, invalid or otherwise unenforceable, it shall be severed and deleted and the remaining provisions shall survive and remain in full force and effect and continue to be binding and enforceable.

C. Survival

User(s) confirm that their representations, warranties, undertakings and covenants, and the clauses relating to:

• Indemnities
• Limitation of liability
• Grant of license
• Governing law
• Confidentiality
• Data protection obligations
• Data retention requirements

shall survive the efflux of time and the termination of these Terms of Use and the Privacy Policy of our Website(s)/Mobile Application(s) of PARTH.

D. Waiver

Any express waiver or failure to exercise promptly any right under these Terms of Use and the Privacy Policy of our Website(s)/Mobile Application(s) of PARTH will not create a continuing waiver or any expectation of non-enforcement.

E. Force Majeure

User(s) agree that Parthtech shall be under no liability whatsoever to its User(s) in the event of non-availability of the Service or any portion thereof occasioned by:

• Act of God
• Pandemic
• War
• Disease
• Revolution
• Riot
• Civil commotion
• Strike
• Lockout
• Flood
• Fire
• Satellite failure
• Network failures
• Server failures
• Failure of any public utility
• Terrorist attack
• Network maintenance
• Service maintenance
• Server maintenance
• Cyber attacks or data breaches beyond reasonable control
• Or any other cause whatsoever beyond the control of Parthtech

F. Limitation of Scope

Unless otherwise specified, the Service is presented solely for the purpose of entertainment and promoting programs. Parthtech makes no representation that the Service is appropriate or available for use in locations other than India.

Those who choose to access the Service from locations other than in India, do so on their own initiative and risk, and are solely responsible for compliance with the relevant applicable local laws, including data protection and privacy laws.

G. Integration of Documents

The Privacy Policy (as also provided in our Website(s)/Mobile Application(s) of PARTH), and any other documents, instructions, etc. included on our Website(s)/Mobile Application(s) of PARTH shall be read into this and shall be a part of these Terms of Use.

The Privacy Policy shall form an integral part of the Terms of Use and both these documents constitute the User(s) Agreement and a legally binding contract between Parthtech and the User(s).

20. GOVERNING LAW AND JURISDICTION

A. Applicable Law

These Terms of Use shall be governed by and construed in accordance with the laws of India, including but not limited to:

• The Digital Personal Data Protection Act, 2023
• The Digital Personal Data Protection Rules, 2025
• The Information Technology Act, 2000
• The Consumer Protection Act, 2019
• Other applicable laws of India

B. Jurisdiction

These Terms of Use shall be subject to the exclusive jurisdiction of the Courts at Gurugram, Haryana (India), without giving effect to any principles of conflicts of law.

C. Data Protection Board

In addition to court jurisdiction, matters related to personal data processing and data protection rights may also be subject to the jurisdiction of the Data Protection Board of India established under Section 18 of the DPDP Act, 2023.

21. CONTACT INFORMATION

For any questions, concerns, support, or clarifications regarding these Terms of Use, please contact us at:

Company: Parthtech Developers LLP
Email: support@crex.com; support@crex.live

Data Protection Officer: Mr. Aditya Kaushik
Email: support@crex.com; support@crex.live

Address:
Parthtech Developers LLP
Vatika Atrium, 4th Floor, Block B, Sector 53,
Golf Course Road, Gurugram-122002 (Haryana), India

For Privacy-Related Queries: Please refer to our Privacy Policy and contact our Data Protection Officer.

For Subscription/Payment Issues: Please email us with your account details and transaction reference.

For Grievances: Please use the Grievance Redressal Mechanism outlined in Section 18 above.