Facebook Pixel Terms and Conditions

CREX - Terms and Conditions

Parthtech Developers LLP | CREX

I. DEFINITIONS

The following terms, when used in this Terms of Use, shall have the meanings ascribed to them below. All previously defined terms remain in full force and effect.

  1. Act: The Information and Technology Act, 2000; The Information and Technology (Amendment) Act, 2008; The Consumer Protection Act, 2019; The Digital Personal Data Protection Act, 2023.
  2. Rule: The IT (Reasonable Security Practices) Rules, 2011; The Consumer Protection (E-Commerce) Rules, 2020; The Digital Personal Data Protection Rules, 2025.
  3. Parthtech / 'Company' / 'We': Parthtech Developers LLP, its partners, employees, affiliates, and key managerial personnel.
  4. 'Platform': All websites and mobile applications owned and managed (directly or indirectly) by Parthtech Developers LLP.
  5. 'Service(s)': The various services offered by Parthtech on the Platform, including CREX Social.
  6. 'User(s)' / 'Data Principal': Any natural person who accesses, subscribes to, or registers on the Platform.
  7. 'User Content': All comments, feedback, data, links, videos, audios, graphics, images, messages, polls, and other materials uploaded by Users.
  8. 'Public Forum': Any section of the Platform allowing Users to post or interact with User Content.
  9. 'Personal Data': Any data about an individual who is identifiable by or in relation to such data, as defined under the DPDP Act, 2023.
  10. 'Child': Any individual under the age of 18 years.
  11. 'Data Protection Officer' or 'DPO': Mr. Aditya Kaushik, designated to handle data-related queries and grievances.
  12. 'CREX Social': The integrated social feature within the CREX Platform that allows registered Users to create, share, and interact with Social Posts, including images, videos, text, and polls.
  13. 'Social Post': Any image, video, text-only post, or poll created and published by a User through the CREX Social feature.
  14. 'Poll': An interactive Social Post format allowing a User to pose a question with predefined answer options for other Users to vote on.
  15. 'Content Moderation': The combined manual and ML-model-based review process applied to all Social Posts on the CREX Social feature.

II. INTRODUCTION

Welcome to Parthtech Developers LLP ('PARTH' or 'Parthtech' or 'Company' or 'We'), a software development firm based in Gurugram, Haryana (India). These Terms of Use govern your use of the Platform, including all services, materials, and the CREX Social feature described herein.

By accessing or using the Platform, you voluntarily agree to be legally bound by this Terms of Use and the Privacy Policy. If you do not agree, please do not access or use our Platform.

IMPORTANT NOTICE: As a Data Fiduciary under the DPDP Act, 2023, we process your personal data in accordance with our Privacy Policy. If you are a Child (under 18 years), your parent or legal guardian must provide verifiable consent for your use of this Platform.

III. USER REGISTRATION

Users may access certain portions of the Platform without registration. To use the CREX Social feature and other personalized services, you must create a registered account.

A. Registration Requirements

Users undertake to: provide true, accurate, and complete information; maintain and update such information; provide consent for processing personal data in accordance with the Privacy Policy and DPDP Act, 2023; ensure that verifiable parental consent is obtained if the User is a Child; not impersonate any person or entity; and not provide false or misleading information.

B. Account Security

You are solely responsible for: maintaining the confidentiality of your password and username; all activities that occur under your account; and notifying us immediately of any unauthorized use or security breach.

C. Account Suspension or Termination

Parthtech reserves the right to cancel your account and block access if: the account is being misused; registration information is inaccurate or incomplete; the User has violated these Terms of Use, Privacy Policy, or applicable laws; or a Child's account exists without proper parental consent.

IV. USE OF OUR PLATFORM

All materials on the Platform, including text, logos, designs, graphics, images, sounds, software, and documents ('Materials'), are protected by worldwide copyright and intellectual property laws. Except as stated herein, no Materials may be modified, copied, reproduced, distributed, republished, or transmitted without the prior written permission of Parthtech.

A. Grant of License

We grant all Users a limited, non-exclusive, non-transferable right to access and use the Platform solely for personal, non-commercial purposes.

B. Restrictions on Use

Users must: keep intact all copyright and proprietary notices; not rent, lease, loan, sell, distribute, copy, or create derivative works from Materials; not use the Platform to collect or harvest personal data of other Users; not scrape or extract personal data from the Platform; and respect the privacy rights of all other Data Principals.

V. PROHIBITED USE

As a condition of use, Users will not use the Platform for any purpose that is unlawful or prohibited by these Terms of Use, applicable domestic or international laws, statutes, ordinances, or regulations, including the DPDP Act, 2023.

A. General Content Restrictions

Users shall not upload, publish, transmit, or share any content that:

  • Belongs to another person and to which the User has no right
  • Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially/ethnically objectionable
  • Involves transmission of junk mail, chain letters, unsolicited mass mailing, or spam
  • Harms minors in any way
  • Infringes any patent, trademark, copyright, or other proprietary rights
  • Violates any law for the time being in force
  • Deceives or misleads the addressee about the origin of messages
  • Impersonates another person
  • Contains software viruses, malware, or any harmful code
  • Violates the DPDP Act, 2023 or infringes data protection rights of other Data Principals
  • Involves unauthorized collection, processing, or sharing of personal data
  • Involves processing of children's personal data without verifiable parental consent
  • Posting or sharing content that is false, misleading, or deliberately fabricated (misinformation/disinformation)
  • Using CREX Social to conduct coordinated inauthentic behavior, vote manipulation in polls, or artificial amplification of content
  • Creating polls designed to harass, demean, or discriminate against any individual or group
  • Posting content that glorifies, promotes, or incites self-harm, suicide, or violence
  • Sharing personal data of third parties (e.g., phone numbers, addresses, private images) without their explicit consent — commonly known as 'doxxing'
  • Posting sexually explicit or nude content
  • Sharing content that promotes or depicts criminal activity
  • Posting copyrighted material, including music clips, film excerpts, or broadcast footage, without a valid license
  • Spamming other Users through repetitive, identical, or low-quality Social Posts
  • Using automated bots, scripts, or tools to create Social Posts or vote in polls

VI. USE OF PUBLIC FORUM

Certain sections of the Platform contain a Public Forum where Users can post or upload comments, feedback, data, links, videos, audios, graphics, images, messages, and other materials ('User Content'). All prior provisions governing the Public Forum remain applicable and are supplemented by the provisions below.

A. User Responsibility for Content

Users are solely and entirely responsible for all User Content they upload, post, email, transmit, or otherwise make available on the Public Forum. Users acknowledge that User Content may be viewed globally and shall exercise due care to ensure it does not offend or abuse others.

Data Protection Notice: Do not share personal data of other individuals without their consent. Do not share children's personal data. Be mindful that posted content may be visible to the public.

B. Platform's Disclaimer

Parthtech does not control User Content posted on the Public Forum and does not guarantee its accuracy, integrity, or quality. Under no circumstances shall Parthtech be liable for any User Content, including errors, omissions, or any loss or damage arising from it.

C. License Grant to Parthtech

When Users post or upload User Content on the Platform, they grant Parthtech an irrevocable, perpetual, royalty-free, non-exclusive license to reproduce, prepare derivative works, distribute, perform, and display such User Content in any form or media. This license does not override your rights as a Data Principal under the DPDP Act, 2023.

D. Content Moderation and Removal

User Content is subject to applicable laws and may be disabled or made subject to investigation. Parthtech may disclose or preserve User Content if required by law or if it reasonably believes such preservation is necessary to: comply with legal process; respond to claims that User Content violates third-party rights; protect the rights, property, or personal safety of Parthtech and the public; or comply with the DPDP Act, 2023.

E. Non-Compliance and Termination

Users found to be in non-compliance with applicable laws, these Terms of Use, or the Privacy Policy may have their account terminated or blocked, User Content removed, violations reported to appropriate authorities, and legal action taken as necessary.

F. No Liability for Storage or Deletion

Parthtech has no liability or responsibility for the storage or deletion of any User Content and reserves the right to change its policies at any time at its sole discretion.

VII. CREX SOCIAL FEATURE

CREX Social is an integrated social networking feature within the CREX Platform that enables registered Users to create and share Social Posts, interact with other Users content, and participate in community discussions centered around cricket and sports.

A. Eligibility to Use CREX Social'

To access and use CREX Social, you must: be a registered User on the Platform; be 18 years of age or older, or have verifiable parental consent if you are a Child; have agreed to these Terms of Use and the Privacy Policy; and not have had your account suspended or terminated for prior violations.

B. Types of Social Posts Permitted

Users may create the following types of Social Posts on CREX Social:

• Image Posts

  • Users may upload still images in supported formats (JPEG, PNG, GIF, WEBP, or such other formats as notified on the Platform from time to time)
  • Images must relate to lawful subject matter and comply with all Content Restrictions set out in Section 5
  • Users must own or have a valid license for all images they upload
  • Image file size and resolution limits shall be as notified on the Platform

• Video Posts

  • Users may upload short-form video clips in supported formats (MP4, MOV, or such other formats as notified from time to time)
  • Video duration and file size limits shall be as notified on the Platform
  • Users must own or have a valid license for all video content, including any background music or third-party footage
  • Live streaming is not currently available under CREX Social unless specifically enabled and notified by Parthtech

• Text-Only Posts

  • Users may publish text-based posts sharing opinions, commentary, analysis, or other cricket- or sports-related content
  • Character limits for text posts shall be as notified on the Platform
  • Text posts must comply with all Content Restrictions set out in Section 5

• Polls

  • Users may create interactive polls by posing a question and providing predefined answer options for other Users to vote on
  • Poll questions and options must comply with all Content Restrictions set out in Section 5 and the additional poll-specific rules below
  • Poll duration (i.e., how long a poll remains open for voting) shall be as selected by the creator within limits notified on the Platform
  • Poll results shall be visible to all Users once the poll period has ended or on a real-time basis as selected by the creator, subject to Platform settings
  • Users must not use polls to collect sensitive personal data, financial information, or any information not permissible under the DPDP Act, 2023
  • Poll results are for community engagement purposes only and do not constitute any official survey, endorsement, or representation by Parthtech

C. Content Standards for Social Posts

In addition to the general prohibited uses in Section 5, all Social Posts must meet the following standards:

  • Accuracy: Posts must not contain knowingly false or misleading information about players, teams, match results, or any other factual matter
  • Relevance: While we welcome creative expression, posts should be broadly related to cricket, sports, or topics of general community interest
  • Respect: Posts must not target, bully, harass, or demean other Users, public figures, or any identifiable individual
  • Originality: Posts must not reproduce substantial portions of copyrighted material (e.g., broadcast footage, newspaper articles, song lyrics) without appropriate licenses
  • Privacy: Posts must not include personal data of third parties without their explicit consent
  • Safety: Posts must not contain content that could endanger the physical or mental wellbeing of any individual

D. Content Moderation Policy

All Social Posts on CREX Social are subject to a dual-layer content moderation system combining automated and human review.

• Automated / ML-Model Moderation

Parthtech employs machine learning models and automated filters to review Social Posts before and after publication for compliance with these Terms of Use. Automated systems may:

  • Screen content for prohibited material (hate speech, explicit content, spam, etc.) in real time
  • Flag potentially violating posts for human review
  • Temporarily withhold a post from publication pending human review
  • Automatically remove posts that clearly and unambiguously violate these Terms of Use

Automated decisions are not final and may be escalated to human moderators. Parthtech continuously reviews and improves its ML models to reduce false positives and ensure fair moderation.

• Manual Moderation

A dedicated human moderation team reviews:

  • Posts flagged by the automated system
  • Posts reported by other Users
  • Randomly selected posts as part of periodic quality audits
  • Appeals filed by Users against moderation decisions

Manual moderators may: approve the post for publication; remove or restrict the post; issue a warning to the User; suspend or terminate the User account; or escalate matters to law enforcement where required by law.

• User Reporting

Users may report any Social Post that they believe violates these Terms of Use by using the 'Report' functionality available on the Platform. Reports are reviewed by the moderation team. Submitting false or bad-faith reports may itself constitute a violation of these Terms of Use.

• Moderation Decisions and Appeals

If your Social Post is removed or restricted, you will be notified through the Platform or registered email. You may appeal a moderation decision by contacting our support team at support@crex.com with the subject line 'CREX Social - Moderation Appeal' within 30 days of the decision. We will acknowledge appeals within 5 business days and endeavor to resolve them within 30 days.

Parthtech's moderation decisions are final once the appeal process has been exhausted. Parthtech is not liable for any loss arising from the removal or restriction of Social Posts, including those removed in error, provided the removal was made in good faith.

E. User Interactions

Users may interact with Social Posts through reactions, comments, shares, and polls. All interactions are subject to the same Content Standards and Prohibited Use provisions applicable to Social Posts. Users must not use interactions to harass, spam, or abuse other Users.

F. Intellectual Property in Social Posts

By creating a Social Post, you represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to post the content. You grant Parthtech the license described in Section 6(3) for all User Content forming part of your Social Posts.

Parthtech respects third-party intellectual property rights. If you believe a Social Post infringes your intellectual property rights, please contact us at support@crex.com with full details. Repeat infringers may have their accounts terminated.

G. Data Processing in CREX Social'

The creation of Social Posts, participation in polls, and interactions with other Users' content involves processing of personal data. Please refer to Section 7 of the Privacy Policy (CREX Social – Data Processing) for full details of what data is collected, how it is used, and your rights as a Data Principal.

H. Availability of CREX Social'

CREX Social is provided on an 'as is' and 'as available' basis. Parthtech reserves the right to modify, suspend, restrict, or discontinue CREX Social or any of its features at any time, with or without notice, including for maintenance, upgrades, or safety reasons. Parthtech shall not be liable for any loss arising from such modification or discontinuation.

VIII. COPYRIGHT AND TRADEMARKS

Unless otherwise stated, copyright and all intellectual property rights in all Materials on the Platform (including text, audio, video, graphical images, technology, look and feel, trademarks, and logos) may be the property of Parthtech or parties that have licensed their material to Parthtech.

Users must not copy, reproduce, republish, upload, post, transmit, or distribute Materials; use Materials for commercial purposes; modify or create derivative works; use framing techniques to enclose any trademark or logo; or remove any copyright or proprietary notice.

For intellectual property complaints, contact: support@crex.com with a description of the copyrighted work, location of the infringing material, your contact information, and a statement of good faith belief.

IX. LINKS TO THIRD-PARTY WEBSITES

Hyperlinks on the Platform to third-party websites are provided for information and convenience only and do not imply any sponsorship or endorsement. Third-party websites have their own privacy policies. We are not responsible for how third parties collect, use, or share your personal data. We strongly encourage you to read the privacy policy of any third-party website before providing any personal data.

X. USE OF GOOGLE ANALYTICS

The Platform uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyze how Users use the Platform. Information generated (including IP address) is transmitted to and stored by Google on servers in the United States. Users consent to the processing of data about them by Google in the manner set out in the Privacy Policy. Users may opt out via the Google Analytics Opt-out Browser Add-on.

XI. ADVERTISING MATERIAL

Portions of the Platform may contain advertising or promotional material submitted by third parties. Parthtech is not responsible for any claim, error, or omission in advertising material or for any loss incurred from dealings with advertisers. Third-party advertisers may use cookies and tracking technologies; please review their privacy policies.

XII. DISCLAIMER AND LIMITATION OF LIABILITY

A. 'As Is' Basis

The Service and all Material are distributed on an 'as is' and 'as available' basis. We disclaim any and all express or implied representations, warranties, and conditions of any kind, including warranties of completeness, accuracy, reliability, merchantability, or fitness for any purpose.

B. Limitation of Liability

To the fullest extent permissible by law, Parthtech and its affiliates shall not be liable for any indirect, consequential, incidental, direct, or special loss or damages of any kind arising out of or in connection with the Service, Materials, User Content, CREX Social, or any connected third-party website.

The maximum liability of Parthtech in all instances shall not exceed INR 500 (Indian National Rupees Five Hundred only). This limitation does not apply to penalties imposed by the Data Protection Board of India for violations of the DPDP Act, 2023.

XIII. INDEMNITY

Users agree to indemnify, defend, and hold Parthtech, its officers, directors, employees, affiliates, DPO, and representatives harmless from any claim or action (including legal expenses) arising out of: use of the Platform; breach of these Terms of Use or Privacy Policy; violation of third-party intellectual property or privacy rights; violation of the DPDP Act, 2023; unauthorized collection or processing of personal data; failure to obtain verifiable parental consent; or any content posted through CREX Social that violates these Terms of Use.

XIV. CHANGES TO TERMS OF USE

We reserve the right to modify these Terms of Use and the Privacy Policy at any time. Material changes will be: posted on the Platform; notified to you via email or Platform notification; and accompanied by an updated 'Last Updated' date. Continued use of the Platform after such changes constitutes your acceptance of the updated Terms.

XV. TERMINATION

We reserve the right to immediately suspend or terminate your registration and access to the Platform, with or without notice, for: violation of these Terms of Use or Privacy Policy; violation of the DPDP Act, 2023; fraudulent or illegal activities; abuse of other Users; unauthorized collection or processing of personal data; failure to obtain verifiable parental consent; non-payment of fees; or prolonged inactivity.

Even after termination, your personal data may be retained for the minimum retention period as required under the DPDP Rules, 2025, or longer if required by law.

XVI. SUBSCRIPTION AND REFUND POLICY

Premium subscriptions provide access to content available under the subscribed category. The Subscription Period and fees shall be as notified on the Platform. Subscriptions are personal and non-transferable. Auto-renewal applies where specifically authorized by the User. Cancellation takes effect at the end of the current billing period with no refund of fees already paid, except as required by applicable consumer protection laws.

For subscription or payment queries, contact: support@crex.com.

XVII. DATA PROTECTION AND PRIVACY COMPLIANCE

Parthtech acts as a Data Fiduciary under the DPDP Act, 2023. We collect, process, store, and share your personal data in accordance with our Privacy Policy, which is incorporated by reference into these Terms of Use. Users must: provide accurate information; not impersonate others; respect the privacy of other Data Principals; and obtain verifiable parental consent for children's accounts.

Data Protection Officer: Mr. Aditya Kaushik | Email: support@crex.com

Grievances will be acknowledged within 48 hours and resolved within a reasonable period not exceeding 90 days. If unsatisfied, Users may file a complaint with the Data Protection Board of India.

XVIII. MISCELLANEOUS

  • Entire Agreement: These Terms of Use contain the entire understanding between Users and Parthtech and supersede all prior understandings.
  • Severability: If any provision is found illegal or unenforceable, it shall be severed, and the remaining provisions shall remain in full force.
  • Survival: Provisions relating to indemnities, limitation of liability, grant of license, governing law, confidentiality, data protection obligations, and data retention shall survive termination.
  • Force Majeure: Parthtech is not liable for non-availability of Service due to events beyond its reasonable control, including acts of God, pandemic, war, cyber attacks, or network failures.

XIX. GOVERNING LAW AND JURISDICTION

These Terms of Use are governed by the laws of India, including the DPDP Act, 2023; the DPDP Rules, 2025; the Information Technology Act, 2000; and the Consumer Protection Act, 2019. Any disputes shall be subject to the exclusive jurisdiction of the Courts at Gurugram, Haryana (India). Data protection matters may also be subject to the jurisdiction of the Data Protection Board of India.

XX. CONTACT INFORMATION

  • Company: Parthtech Developers LLP
  • Email: support@crex.com
  • Data Protection Officer: Mr. Aditya Kaushik
  • Address: Vatika Atrium, 4th Floor, Block B, Sector 53, Golf Course Road, Gurugram-122002 (Haryana), India

XXI. ACKNOWLEDGMENT AND CONSENT

By accessing or using the Platform (including CREX Social), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and the Privacy Policy. You consent to the collection, processing, storage, and use of your personal data in accordance with the Privacy Policy and the DPDP Act, 2023. If you do not agree, please immediately cease using the Platform.

Last Updated: April 6, 2026 | Effective Date: April 6, 2026